MIB’s Free n Fast Delivery
MIB’s Free n Fast delivery almost anywhere in mainland Australia
MIB endeavours to offer FREE and timely delivery of our MATTRESSES almost anywhere in Australia.
Sydney customers can request our deluxe delivery service, should you require your mattress taken upstairs or installed, it’s still FREE but only available on set days. Unfortunately, this service is not available in regional NSW or interstate.
Our bases and bed heads are delivered free for our Sydney Metropolitan and greater Sydney customers, sadly due to weight restrictions and rising freight costs, we can no longer offer free delivery of our bases and bed heads interstate or to regional NSW. Please contact us if you would like a quotation to freight a MIB base or bed to your home.
In our post-Covid world, MIB’s supply chain has been disrupted by factors beyond our control resulting in occasional supply delays, if your need is urgent, please contact us directly for an accurate eta to avoid disappointment. 0481 138 513
Once you have placed an order, MIB will despatch your goods promptly, usually within 48 hours.
As MIB utilises many carriers and transport companies to deliver goods, we must work within the parameter’s of the service they offer so……
It’s always preferable to be home for your delivery, but if you can’t our Free N Fast standard delivery service is a safe drop to your front door on the ground floor, meaning you can nominate a safe place for your goods to be left at your property, just leave simple and clear instructions where the goods should be left on the checkout page, unfortunately, due to strict OH & S regulations, common carriers will not deliver inside your house or unit, nor will they take goods up or down outside / inside stairs or steep driveways. It is advisable to have someone to help you bring your mattress inside as they are heavy, especially if you need to take your mattress upstairs.
The Black and Black Magic mattresses are packaged in a carton with wheels, and the Black Night and Blackout mattresses are in a rolled package with handles.
You may also nominate to have your goods delivered to a place of work or business.
Regional and interstate customers will be provided with a tracking number so you can log on to the carrier’s website and track the progress of your delivery, Sydney customers will be advised by text the day prior to delivery of a 3-hour delivery window.
Please have your pets secured safely, we don’t want our carriers in danger or your pets escaping.
If you live in a unit and don’t have a foyer where the goods can be left or you don’t have a safe area for your goods to be left at home we suggest you nominate a delivery day when you can be home to receive your goods.
MIB likes to think we can deliver almost anywhere in Australia, however, there will be times when we may not be able to accommodate, such as in extremely remote areas or areas affected by extreme weather conditions or natural disasters. If for any reason we are unable to deliver, we will issue a full refund.
Unfortunately, we are unable to cover the loss, theft, or damage of any products left by the carrier.
Free n Fast Delivery
How it works
- All mattress orders will normally be despatched within 24 hours of receipt.
- Most Sydney Metropolitan deliveries will occur within 2 business days, or on your nominated preferred delivery day.
- Orders received over weekends and Public Holidays will be despatched on the first business day thereafter.
- Interstate and regional deliveries will normally be delivered within 7 to 10 working days, but not guaranteed, remote area deliveries will generally be delivered within 3 weeks.
A little more information
Removal of the old mattress Although MIB does not offer removal of your old mattress, we can put you in touch with mattress recyclers that will pick up your mattress for a minimal fee or we can offer some suggestions of means to dispose of your old mattress free of charge.
We will take your old mattress to the footpath for pick up and we can even book a pick up for you should you require assistance. We’re just a phone call away 0481 138 513.
Installation service For our lucky Sydney metropolitan-based customers we are able to offer an installation service for our bed bases and heads for a small fee.
Bed Base and Bed Delivery Interstate & Regional NSW Unfortunately due to increasing restrictions placed on freighting bulky and heavy goods, we no longer freight our bed bases or bed heads interstate or to regional N.S.W.
Rubbish removal MIB does not remove the packaging, it can easily be folded up and will fit in a wheelie bin.